Can I Return or Exchange my ring?

All Rings:

  • You have 30 days from the date of delivery to exchange or return your ring. You may change out your size, width, style, or simply return. 

PLEASE NOTE: there is a $40 restocking fee for all ring returns. Exchanges do NOT incur a restocking fee.

  • Rings with provided materials may NOT be returned.
  • Custom rings are Final Sale and may NOT be returned, however, they may be exchanged for size.
  • Leather ring wallets, ring sizers and other items outside of the ring collections are final sale.
  • Exchanges do NOT incur a restocking fee.

**Additional notes: All rings must be in clean, "unworn," and salable condition to be accepted for return or exchange. We reserve the right to charge a damage fee on any rings returned with excessive scratching or other abuse.**

If your purchase is a final sale item, no returns or refunds are allowed (i.e. ring sizer, free promotional item, leather ring wallet, coasters etc)

Size Exchanges: Size Exchanges are only permitted within 30 days of receiving your original band. We cover one free size exchange. Additional size exchanges will incur a fee of 20% of the original retail price. For additional resizes, we will invoice you for the additional exchange fee, then provide a shipping label, so we can track everything both ways. To start the process for a size exchange, email us at:

myrootsjewelry@gmail.com