Can I Return or Exchange my ring?

All Rings:

• You have 30 days from the date of the original ring delivery to exchange or return your ring. You may change out your size, width, style, or simply return. 

PLEASE NOTE: there is a $40 restocking fee for all ring returns. 

• Rings with provided materials may NOT be returned.
• Custom rings are Final Sale and may NOT be returned, however, they may be exchanged for size.
• Leather ring wallets, ring sizers and other items outside of the ring collections are final sale.

**Additional notes: All rings must be in clean, "unworn," and salable condition to be accepted for return or exchange. We reserve the right to charge a damage fee on any rings returned with excessive scratching or other abuse.**

If your purchase is a final sale item, no returns or refunds are allowed (i.e. ring sizer, free promotional item, leather ring wallet, coasters etc)

Size Exchanges: Size Exchanges are only permitted within 30 days of receiving your original band. We cover one free size exchange. Additional size exchanges will incur a fee of 20% of the original retail price. For additional resizes, we will invoice you for the additional exchange fee, then provide a shipping label, so we can track everything both ways. To start the process for a size exchange, email us at:

myrootsjewelry@gmail.com